Neptune Play Casino is the sister to Jambo Casino and is also a new online casino. As such, you will find the same information on the Neptune Play main page as its sister Casino, that is, a complete explanation of the casino and what it offers.
About Neptune Play Casino
Launched in 2024, Neptune Play Casino is powered by 1X2 Network, Ainsworth, Betsoft Gaming, Blueprint Gaming, BG, ELK Studios, Evolution Gaming, G, Gaming1, Gamomat, H5G, Inspired Entertainment, iSoftBet, NetEnt, NextGen Gaming, NeoGames, Nolimit City, Oryx Gaming, PariPlay, Play'n GO, Playson, Pragmatic Play, Microgaming, Realistic Games, Red Rake Gaming, Red Tiger Gaming, SG Digital, SYNOT Games, Thunderkick, and Tom Horn. The games on this website are powered and operated by Aspire Global International LTD., a Malta based company which is a fully licensed operator under the Remote Gaming Regulations of Malta. In Great Britain only, the games on this website are operated by AG Communications Limited, a Malta based company which is licensed and regulated by the United Kingdom Gambling Commission. Neptune is not open to US Players; however, it is open to European, Canadian, and Australian players.
Does Neptune Play Casino Offer No Deposit Bonus Codes?
Under the Bonus Terms, Neptune Play Casino does refer to non-depositing bonuses as follows: “Unless stated otherwise by Neptune Play Casino, the non-deposit bonus is available to new players only (players who have not received this bonus before). Free Games bonus: All free games credited to a player's account must be used within 1 day from when the offer was granted. Unused free spins will be removed from the account thereafter.” Since the no deposit bonus is reference but not explained, it is up to BenGames.org to contact the casino to ascertain what their No Deposit Bonus is. Once that information is available, it will be shown to the right of this review at BenGames.org.
What is the Welcome Bonus and Promotions at Neptune Play?
New Player’s Package: As a newbie at Neptune Play Casino, you are greeted with a fantastic 100% Welcome Bonus up to €200 as well as 100 Extra Spins to play on the best slots. The minimum deposit is €10.
Get 40 free spins for Fruity Friends on Day 2 and 40 more free spins playing Starburst on Day 3.
Sunday Free Play Bonus:
The Sunday Free Play bonus is only issued when a deposit has been made in the previous 14 days.
Unused spins will expire 24 hours after being issued.
Winnings won with spins that were received upon login, must be wagered x50.
The casino reserves the right to reasonably change or amend the promotion at any time.
General Promotional Terms and Conditions will apply to this promotion.
VIP Club: This is a 7-tier rewards program. You will earn reward points that can be converted into free bonus cash as you climb the VIP ladder.
Arena of Gold Tournament: Promo runs from May 8, 2024 to May 15, 2024. Promotion in association with Microgaming Players must play on qualifying game: Arena of Gold to be in with the chance of winning the below prizes. Tournament based on Sum of single highest win in relation to bet. Example: A player spins €1 and wins €5. Then the score will be populated as 5 according to the formula below. Win/Bet=Score Minimum bet rate: €0.1. 1st place - €2,000 2nd place - €1,000 3rd place - €750 4th place - €500 5th place - €250 6th-10th- €100 No wagering required on winnings.
How do I Make a Deposit?
Once you’ve created your free Neptune Play™ account, click the “Cashier” button in the lobby. Then click “Deposit” and choose your preferred deposit method. You’ll then be guided step-by-step through the rest of the process, enabling you to recharge your balance in next to no time.
How do I Use my Bonus?
You can withdraw up to €100 in winnings earned from your welcome bonus. Bear in mind that the welcome bonus can’t be combined with any other bonus or promotion, you must wager the bonus within 21 days and before withdrawing your winnings, you must wager the total of your deposit and welcome bonus at least 35 times.
How do I Withdraw my Winnings?
To withdraw your winnings, click the “Cashier” button in the lobby. Then click “Cash Out” and choose your method. You’ll be asked to enter the amount you want to withdraw. Then click the “Cash Out Request” button. Please note that all withdrawal requests are processed within 2 business days, but credit/debit card withdrawals and wire transfers can take up to 8 business days to complete.
Is Neptune Play an Instant Play Casino?
As stated in their Terms and Conditions: “All Practice accounts have a limit of 250 games to play with. Should you chose to open up a Real Money account, your first deposit of a minimum of €10, and each deposit thereafter will add another 250 games to your practice account. You may switch back to Practice Mode at any time and play any remaining games you have available.”
Can I Play Slot Games for Free and for Real Money?
Neptune Play Casino is an instant play casino, however, they do put a cap on the number of free games you can play as mentioned above.
Is Neptune Play a Mobile Casino?
Yes. You can play Neptune Play Casino while away from home as well as on your desktop. They are compatible with Android and iOS mobile devices.
What are the Deposit Methods at Neptune Play Casino?
The deposit methods include: Credit Cards, Bank Transfer, Trustly, Skrill, Neteller, ecoPayz, Pay Pal, Rapid, GiroPay, Interac, EasyEFT, AstroPay, MuchBetter, Euteller, Zimpler, EPS, PaySafeCard, and Instadebit.
How Do I Contact Customer Support?
You can reach a customer representative via Live Chat, email support, and direct dial phone.
Having been able to review Neptune Play Casino afforded me the ability to actually read everything they had to offer in English. While they do have a Language tab, it did not work at Jambo, particularly for the promotions end. But given what I know about Neptune Play Casino, I would recommend our non-US players to visit and join Neptune Play Casino.